Dear customer, you can you always reach us via following methods


1. Live chat:  available in 24 hours Kilimall APP (message > contact us) 

or via directly link: http://k.kili.co/gtk6

2.Hotline:

073 073 1888  (working hours 9:00-17:00)


3. Ticket followup 


For the following concerns you can also apply a ticket

 Place an order

 Product Inquiry

 Account Setting

 Payment & Refund 

 Delivery & Shipping

 After-sale orders

 

N.B: 

In case your issue is still not well processed, 


you can refer to our Dispute Policy for more assistance.  Click here