Place an Order

How to Place an order? /How to shop on Kilimall? How can I buy? Do you have? Is it ? , I need, I want, am looking for,
To confirm whether you choose the correct product, you can refer here for more.  To place and pay for an order is easy, kindly follow below steps:  ...
Mon, 6 Mar, 2023 at 10:58 AM
Where's your location? Can I buy products from physical stores or offices? Do you have offline shops? Can I pick up from Kilimall directly?
Kilimall is exclusively online shopping mall and currently we don't have physical shops, you can purchase from website or our Kilimal...
Fri, 11 Nov, 2022 at 12:31 PM
How to install Kilimall APP? Is Kilimall available for iphone ios? Why do I need to install Kilimall APP?
Currently Kilimall APP is available from GooglePlay PC/ Wap . Kindly search Kilimall from Googleplay /  or visit from  (PC/ WAP / IOS). ...
Fri, 7 May, 2021 at 2:04 PM
How can I remove item from shopping cart?
Firstly, click on "Edit" button at the right top of shopping cart page. Secondly, click "Delete" button. The item will be removed from ...
Wed, 3 Aug, 2022 at 5:43 AM
How to find my view products history on Kilimall?
Login to your APP, and click on the tab “Recently viewd” from first page of your APP or  
Thu, 26 Dec, 2019 at 2:29 PM
How to save the product if I want to buy later?
You can add your products into cart and check out on the cart tab at the top right corner of the screen any time when you want to buy. Alternatively, from...
Thu, 26 Dec, 2019 at 2:32 PM
How to add/ change the delivery & billing address? How to change address before ordering?
****Please note that once paid, address cannot be changed, before order dispatched kindly apply refund then reorder from APP Account>Return&Aftersale...
Tue, 14 Mar, 2023 at 6:31 AM
Can I place the order for others? Can someone pay for me?
1. To place order for others:  We suggest you help your friend create an account with Kilimall and place the order using the new account, or you can add ...
Mon, 31 Oct, 2022 at 9:10 AM
Why I have to pay several shipping charges within an order?
If you place an order with some items sold by more than one seller. Orders will be shipped from different shops individually thus causes multiple shipping f...
Thu, 12 Sep, 2019 at 10:28 AM
I live in xxx, can you delivery to xxx? How do I receive my order outside Nairobi?
Kilimall delivers country wide . You can choose Address book and add your shipping address to see whether your address supports Kilishop self-pickup /  doo...
Fri, 3 Jul, 2020 at 3:52 AM