Kilimall Coin & Voucher& New User Zone

Anything you want to know about Kilimall Coin

How to contact Kilimall? Customer service number? Where can I find Live chat/ livechat? How to escalate/report complaint if not get help?
Dear customer, you can you always reach us via following methods 1. Live chat:  available in 24 hours Kilimall APP (message > contact us)  or via di...
Tue, 18 Jul, 2023 at 11:50 AM
How to check and use the voucher? Can voucher be refunded?
1. What are the voucher types of Kilimall?  -Currently there are 3 major types of Vouchers, refer to below image.  2. What are the rules when u...
Wed, 3 Aug, 2022 at 8:50 AM
What is Kilimall Coin? ( formerly known as cash rewards, cashrewards)
Kilimall Coin is a bonus reward to appreciate our loyal users who have given us a long-standing support, to encourage them and get them involved more active...
Mon, 18 Dec, 2023 at 10:37 AM
New User Voucher for APP install
Once you installed Kilimall APP successfully, the vouchers(6 pcs) will be sent to your new registered account when you login successfully. Please find it in...
Wed, 3 Aug, 2022 at 9:11 AM
How to use coupon code? What is coupon code? Where can I find Coupon code?
Coupon code is a rewarding program for shopping discount on Kilimall, Usually it's given from big campaign and events.  You can usually follow our SNS a...
Tue, 13 Oct, 2020 at 2:28 PM
What is new user zone, freezone?
New user zone is exclusively for new user,  user can get various deals from as low as 1 Ksh.  Please note that there is a amount limit for purchase.  Ne...
Tue, 24 Sep, 2019 at 9:02 AM
Can I exchange the Cash Reward into voucher?
Sorry, currently this feature is not available.
Tue, 24 Sep, 2019 at 6:19 AM
Why I cannot see new user zone? 1 bob sale?
 It only apply to a new user have to download the app New User Offer Rules   Please also note that:  1) All offers displayed on this page can only bough...
Tue, 24 Sep, 2019 at 9:02 AM
Can I use cash reward and voucher at the same time in one order?
No. You can only use either one of them. It can only be used on Kilimall App. Please use Kilimal App, when you place the order. 
Tue, 24 Sep, 2019 at 6:19 AM
What is invite friends and get cash?
Currently successfull invites of friends ( Friends must use your link to register Kilimall and login via Kilimall APP) will be rewarded with 150 Kilimall co...
Tue, 30 Mar, 2021 at 11:03 AM