Kilimall FAQ Center
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Sales & Promotions
Kilimall Coin & Voucher& New User Zone
What is Kilimall Coin? ( formerly known as cash rewards, cashrewards)
How to check and use the voucher? Can I get voucher refunded?
New User Voucher
How to use coupon code? What is coupon code? Where can I find Coupon code?
What is new user zone, freezone?
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Airtime top-up and related promotion
How airtime purchase works? How to top up airtime? How to buy airtime?
How do I withdraw free airtime? What is the difference between Top-up Airtime and 100Ksh Free Airtime
I made a purchase but I have not received the Airtime amount, why?
Can I top up airtime for others?
Why do two different amounts appear in the top up center?
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Kilimall Flash Sales
What’s Kilimall’s Flash Sales?
What’s the purchase rules of Flash Sales?
Why I cannot purchase from Flash Sales?
Can I use the Coin or voucher for the item under flash Sales?
What is Groupbuy / group buy/ in Kilimall? and how to groupbuy?
Luckydraw, lucky draw Terms and Rules
Bargain down to 0 Terms & Conditions
How to check my groupbuy order? Why my groupbuy order cannot be seen?
What’s the different between voucher and Kilimall Coin?
See all 8 articles
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