Account Setting

How to register/sign up/ login on Kilimall? How to reset/ retrive password?
Below sheet shows all login method and related operations. 1. How to Sign up? Join Kilimall is easy, currently there are 2 ways for registraction: ...
Wed, 3 Aug, 2022 at 10:40 AM
Why do I have to verify my phone number/ email ?
It’s easier for you to retrieve your password via SMS if you forget. Plus, you can be updated with your order and shipping information. You will also be r...
Wed, 3 Aug, 2022 at 6:32 AM
How to complete my personal info?
Open m.kilimall.co.ke or Kilimall APP, then go to Account. Click Profile to update your info. 
Thu, 26 Dec, 2019 at 3:19 PM
What’s the difference between my username & nickname?
Username is the default name you use to sign up and login to Kilimall account. Nickname is the name showing on your account center from your APP or m.kil...
Thu, 19 Sep, 2019 at 6:12 AM
Why my multiple accounts are merged? Why I can only use one account for login now and my other accounts are not available?
Dear customer,  Please note that for each phone number, we only allow for one account, therefore we will merge all the Facebook, Email , Phone registere...
Thu, 26 Dec, 2019 at 12:11 PM
Why my Login code/ sms not received
Apologies for any inconvinience as this might be caused by unstable network, please use password for login, or try alternative login via Facebook, Email or ...
Wed, 3 Aug, 2022 at 10:43 AM
What's Kilimall Lite APP
Reliable shopping, Fast delivery! Kilimall is best choice of your shopping in Kenya, which makes Kenyans shop efficiently and offers a smooth and valuable s...
Tue, 28 Mar, 2023 at 9:23 AM