Warranty

Does my product have warranty or can I get my product repaired?
In general, the warranty card indicates the warranty period of the goods. The warranty card is included in the packaging of the goods. If you can't fin...
Thu, 12 Jan, 2023 at 5:28 PM
Where is service center/Brand Service Centres Contact? What if the product brand has no Local service center?
Dear customer, the warranty service is provided by seller not Kilimall. If the goods has warranty and already completed over 7 days,For brand product we adv...
Mon, 20 Feb, 2023 at 11:23 AM
How do I know if a product comes with warranty and duration? What is not covered by product warranty? warranty?
Kilimall provides you with a chance to return the product within 7 days after delivery. If past the 7 days, potential issues will be covered directly by th...
Mon, 20 Feb, 2023 at 11:43 AM
How can I claim warranty for my product?
Hey, do not hesitate to contact us via APP livechat. 1, Kilimall provides you with a chance to return the product within 7 days after receipt. If past the ...
Fri, 26 Jan, 2024 at 11:50 AM
What’s cost for maintenance if product/goods exceeds the warranty period or not covered?
You will be required to cater for the cost of repairing for following situation. We suggest you repair the product at the service center authorized by the ...
Mon, 20 Feb, 2023 at 12:21 PM
What’s cost for maintenance if product/goods is under warranty?
If your goods warranty is during the period of validity, and the goods appears quality problems related to the system and the material. In this case, the m...
Mon, 20 Feb, 2023 at 12:22 PM