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Return & Refunds
Return & Refund
Can I return my order& gift? How do I return my order?What cannot be returned?
When will i get feedback/refund if I apply for aftersale/ returned the goods?
What should I do if the aftersale solution is return& Refund/ Refund only / Exchange/Repair?
When will I receive the money after applying for refund?How long will I receive my refund?
For aftersale solution, will I receive a full refund?
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Does my product have warranty or can I get my product repaired?
Where is service center/Brand Service Centres Contact? What if the product brand has no Local service center?
How do I know if a product comes with warranty and duration? What is not covered by product warranty? warranty?
How can I claim warranty for my product?
What’s cost for maintenance if product/goods exceeds the warranty period or not covered?
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Common Electronics Trouble Shooting
Why my phone cannot use Mpesa?
Konka TV troubleshooting
Why my google play doesn’t work?
Why my dual sim card phone only takes one sim card?
Why my phone is not charging? Not powering on.
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