Dear to different versions, some phones may don't come with Sim tool function Kindly download MySafaricom APP which enables you to fully use Mpes...

Dear customer,  Kindly refer to following for Konka TV troubleshooting,  you can also choose to contact seller for more assistance.  For contact seller...

Kindly confirm if you are using the latest googleplay, If still not available, kindly talk to seller for solutions, or you can apply for aftersale for you...

Kindly notice that some models only allows two sims at a time/ one sim and one memory card.  Please confirm if you have disabled the other sim card. plea...

Kindly allow more time for charging and make sure the charger along with the cable is working. Otherwise you can try another charging cable to confirm. ...

Kindly find nearest Mpesa center for sim pin resetting.  For more info about sim lock due to incorrect pin, refer to : https://www.how.co.ke/how-to-get-y...

Kindly try resetting network settings.  You can also try contact to seller For more info about contacting seller , please refer to: https://kil...

Dear customer, this maybe due to the coverage of 4G, please confirm with your mobile operator about whether your location is 4G supported. You can also co...