- Dear customer, this maybe due to the coverage of 4G, please confirm with your mobile operator about whether your location is 4G supported.
- You can also conconfirm with seller if your phone support following frequencies.
4G/LTE Bands in Use in Kenya
First we need to know the various frequencies and bands used by each of the network operators in Kenya:
NetworkBandFrequencyAirtel20800 MHzFaiba 4G28700 MHzSafaricom 120800 MHzSafaricom 231800 MHzTelkom Kenya20800 MHz
- For more info about contacting seller , please refer to: https://kilimall.freshdesk.com/support/solutions/articles/35000115666-how-to-contact-seller-
- For more info about apply for aftersale, please refer to: https://kilimall.freshdesk.com/support/solutions/articles/35000109962-how-to-apply-for-after-sale-aftersale-how-to-check-my-aftersale-progress-