Dear customer, 

• iOS App is still under development stage, kindly allow bit time for us to improve as we are currently working on it and we shall bring this feature to you soon.
  
  For aftersale/ refund/ Kilimall balance(wallet withdraw) functions etc. kindly use Wap version from https://m.kilimall.co.ke

For how to apply aftersale, refer to: How to apply for aftersale? How to check my aftersale progress? : (freshdesk.com)

For how to use wallet, refer to: What is Kilimall Account? How to use Lipa wallet? Why my refund is to wallet? : (freshdesk.com)