Can I change my product to another specification when I receive my item? :

Can I change my product to another specification when I receive my item? Print

Created by: Kilimall Customer Service

Modified on: Thu, 26 Dec, 2019 at 2:41 PM

Kindly apply for aftersale.

You can apply for after sale by open Account→My Orders→Find your item by swiping the top tab→Choose Apply for Aftersale.

(http://k.kili.co/916f )

Please also notice that currently only FBK (http://k.kili.co/916g） item support exchange. Otherwise, only unmatched/ defect product can be returned/ refunded .

Kilimall is the author of this solution article.

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Can I change my product to another specification when I receive my item? Print

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