How to add/ change the delivery & billing address? How to change address before ordering? :

How to add/ change the delivery & billing address? How to change address before ordering? Print

Created by: Kilimall Customer Service

Modified on: Tue, 14 Mar, 2023 at 6:31 AM

****Please note that once paid, address cannot be changed, before order dispatched kindly apply refund then reorder from APP Account>Return&Aftersale>Can Apply List. click here learn how*****

We currently have delivery type from door to door delivery, Pickup stations (G4S and Kilishop), please see the available options from below operations:

Log into your Kilimall account on App, Tap "Shipping Address" button
Tap "Add" button on the right top to add new address, or click "EDIT" button to modify your existing shipping address.
Select "Deliver to Doorstep" if you want our rider to deliver to doorstep, and fill in the address information.
If you want to pick your goods at the nearest pick up station, please tap "Pickup Station" and choose pickup station.
We support several stations and expand them in the coming years. You can make it a default shipping address by clicking "USE" at the shipping address when you check out your order.

Kilimall is the author of this solution article.

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How to add/ change the delivery & billing address? How to change address before ordering? Print

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