How do I know the specification/ Size/ quality of the product? Are products genuine? /Brand new? :

How do I know the specification/ Size/ quality of the product? Are products genuine? /Brand new? Print

Created by: Kilimall Customer Service

Modified on: Tue, 24 Sep, 2019 at 6:04 AM

Now you can simply ask former customer questions about purchase experience ! (APP version above 3.2.7)

Click View all comments, and then click chat icon to send former customer about experience.

For quality:

Kilimall makes sure the onboard merchants are premium sellers. Also before you buy, you can also refer to product details completely. You can also check rate of a product and reviews from other customers about a product.

For Condition and brand

We are devoted to provide our customers 100% genuine and brand new products and related policies are enforced. Sellers found to be selling frustrating products will be strictly punished by Kilimall. Please contact us via cc@kilimall.com if you find any sub-standard products from our platform.

Please note that we also have some refurbished phones which are indicated from the description.

For Size/ Specification

Kindly check product details for detailed description.

Alternatively, you can contact seller for further clarifications. Or you can check reviews from other customer.

For how to contact seller, refer to : https://kilimall.freshdesk.com/support/solutions/articles/35000115666-how-to-contact-seller-

Kilimall is the author of this solution article.

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How do I know the specification/ Size/ quality of the product? Are products genuine? /Brand new? Print

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