(Once the payment is made, we will notify you via email & SMS. Sometimes due to the network issue, there might be delay of 24 hours for confirmation. In case there is an overdue confirmation, please contact us via APP livechat: Kilimall APP->Message->Contact Us.
You can aslo track your order from Kilimall APP> Account> My order> find the order> view logistic info.
You can track your order directly from(Order no. required,
see following image): http://k.kili.co/24xx
For view order no. or delivery status, kindly refer to below: (Click your order column to review complete shipping log/ Status)
ORDER NO. IS THAT 14-16 DIGIT NUMBER SHOWING FROM BELOW.
For general delivery timeline, kindly refer to following:
There are 3 different shipping models on Kilimall
In case there is any outstanding issues, kindly reach us via: Kilimall APP-> Message-> Agent.