(Once the payment is made, we will notify you via email & SMS. Sometimes due to the network issue, there might be delay of 24 hours for confirmation. In case there is an overdue confirmation, please contact us via APP livechat: Kilimall APP->Message->Contact Us. 


You can aslo track your order from Kilimall APP> Account> My order> find the order> view logistic info. 


You can track your order directly from(Order no. required, 

see following image):  http://k.kili.co/24xx 


For view order no. or delivery status, kindly refer to below:  (Click your order column to review complete shipping log/ Status)

ORDER NO. IS THAT 14-16 DIGIT NUMBER SHOWING FROM BELOW. 




For general delivery timeline, kindly refer to following: 

There are 3 different shipping models on Kilimall


In case there is any outstanding issues, kindly reach us via: Kilimall APP-> Message-> Agent.