You need a storage space in your business location, service personnel with an android smartphone and prepare safety deposit. In addition to those require...

If an Item  is claimed to be wrong order, customer should apply for after-sale service immediately after realizing it whereby after-sale team will verify th...

Any return that is not from your shop shall only be accepted only when an authorization has been done from Kilimall. 

Yes, you can share the product link to your customer and help him/her purchase the item and select your shop in order to earn shop commission. Also kilimall...

Any kilimall shop agent is free to open up another pick up point but on a different area where we have no pickup point.This will be done after reviewing the...

Any complain that is channeled to shop agent should be sent to Livechat from : Kilimall APP->Message->Contact Us.  And for any enquiry or clarificati...

The Agent is required to contact customer as per the phone number indicated on the delivery note to remind customer to pick up his/her package within 24hrs....

The shop agent is expected to plan on the space of the shop by persistently following up with client to collect their parcel as soon as possible. If the par...