If an Item is claimed to be wrong order, customer should apply for after-sale service immediately after realizing it whereby after-sale team will verify the claim launched and advice same case to any faulty item. For sensitive items such us TV,laptops and glasses its important for client to confirm it while at the shop.
How should I handle items returned back with customer if they claim to be wrong /Broken. Print
Created by: Kilimall Customer Service
Modified on: Fri, 15 Mar, 2019 at 3:54 AM
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