Dear customer, 

 We humbly request you to place orders for yourself through Kilimall app (google play) or offical site, taking note that we do not have agents outside assigned for that purpose. In case of any difficulty with placing order you can also share your location with us and we can direct you to one of our Kilishop pickup stations to assist you. 

For your privacy and fund security, please don't leave your order info under the post and contact us via Live chat or Kilimall APP->Message. 

If you already paid to fraudster, kindly kindly report to DCI via : Please also don’t forget to attach fraudster’s info as below but not limited to: 

1. Fraudster’s contact & account. 

2. Fraud site address. 

3. Other loss information including amount, time, descriptions.

If you do receive these fraudulent calls about your M-Pesa transactions, tell the person to contact Safaricom to reverse the transaction or to forward the MPESA message to 456 to reverse. If you suspect them to be a fraudster, immediately report their number by sending it in a text message to 333

beware of the processes for easy report and follow up