Dear csutoemr,
We are sorry for inconvenience, please allow 1-5mins, auto-refund is enabled for unsuccessfull top up.
For Airtime recharge history, please check via APP->Instant Airtime->Top Right Corner.
Should there is any furhter issue, kindly let us know via Kilimall APP Livechat : Kilimall APP->Message->Contact Us.
You can also apply ticket for prompt solution : https://qingflow.com/f/d823176c