Kilimall only support online payment. Paying online is more efficient and allows you to shop for a wide range of products. It's also more secure compared to pay cash in front of the rider outside. And if if you don't like the product and would like return, we can deal it more efficiently since we receive your payment before hand. 


  • If you are worried about the safety of payment online.

We can provide you with safe online payment by our own payment gateway named Lipapay. We will refund your money quicker if you are not entirely satisfied. Besides that, it’s safer to reduce the offline cash transaction. Payment online is a more convenient and safe way. Also, pay in advance is convenient, you are able to pay over Mpesa, Airtel, Visa mastercard etc.

 

  • If you are worried about that you cannot receive the goods after payment.

We can provide you with nationwide delivery and support door to door delivery. For some area, we provide pick-up stations if door to door delivery is unavailable. In addition, we cooperate with some logistics companies such as G4S. You can rest-assured about the delivery.

  • If you are worried about the delivery time.

We can provide you with the fastest delivery speed. We have many different Warehouses to ship the goods. Kilimall requires our sellers to ship the goods as soon as possible.

Example: We have FBK warehouse, you can receive the goods within 1-5 working days if you order from the FBK warehouse.


We have prepared various Goodie bags worth 1000 KES, and discount for new users, kindly find out from here.


https://kilimall.freshdesk.com/support/solutions/articles/35000110031-what-is-new-user-zone-freezone-