Kilimall FAQ Center
Enter your search term here...
New support ticket
Check ticket status
Payment & Wallet
How do I pay on Kilimall Kenya? How to Pay with Mpesa/ Visa & Mastercard? Do you accept card payment?
Can I pay on delivery? Do you support cash on delivery?
Why I paid but but showing pending payment/ not reflect? Why my payment is not successful?
How do I pay to Kilimall Uganda? Uganda payment.
Why can't I pay my order now?
See all 9 articles
What is Kilimall Account? How to use Lipa wallet? Why my refund is to wallet?
How to withdraw from wallet? Can I use another account to accept withdraw?
Why the refund balance is 0/ wallet bonded to another number? Can I change my bonded wallet number?
Can I Top up my wallet using another line? Can I recharge my wallet using another number?
What if my wallet recharge/ withdraw is failed?
See all 11 articles
Help Desk Software