You can reach us from live chat via our website, alternatively, you can send mail to cc@kilimall.com

For faster and prompt service, we recommend you contact us via Livechat where you can share us your order and other information. 


For Live chat, please refer to : 

1. Open Kilimall APP, go to Message. (If not showing, please update your APP first. 

2. Go to Customer / FAQ for assistance.